FAQ
The resort is located through Mexico’s longest privately owned tunnel in the Pedregal neighborhood of Cabo San Lucas, providing a secluded escape within walking distance of the marina and downtown area. The cities of Cabo San Lucas and San Jose del Cabo are often referred to as Los Cabos, a popular destination appealing to leisure, luxury, and outdoor travelers alike. Los Cabos is located at the base of the Baja peninsula in the state of Baja California Sur on the far western coast of Mexico, boasting a cultural blend of the surrounding states. Click the map below to explore the resort’s location in relation to the US and Mexico.
Complimentary Valet Parking
Complimentary Valet Parking
Guests can leave their car in the garage after check out until they leave the resort.
Waldorf Astoria Los Cabos Pedregal is located in Cabo San Lucas’ most coveted piece of land at the southernmost tip of Mexico in Baja California where the Pacific Ocean meets the Sea of Cortez. Under 30 minutes drive from Los Cabos International Airport
We offer luxury Airport Transportation that can be arranged via Concierge. Taxis are available outside the airport or you can rent a car.
It will cost $80-$100 usd.
San Jose del Cabo International airport is 45 minutes away from the resort. We suggest to all of our guests to depart the resort 3 hours prior to their flight.
San Lucas International airport is 25 minutes away from the resort (domestic and private flights).
La Paz bus station is 15 minutes from the resort.
Walking, Taxi or Uber
Downtown Cabo San Lucas is just 5 minutes away by foot. The Marina is just across the street and The Shopping Mall is approximately 10 minutes at an average pace.
Yes, 2 times a day
Standard Rooms, Jr Suites, One bedroom suites, 2 bedroom Casitas and villas, 3 bedroom Casitas and villa, 4 bedroom lock off units, beachfront 1,2, and 3 bedrooms, 3 and 4 bedroom private homes
Wi-Fi
Major airlines with service at the San Jose Del Cabo Airport include: American Airlines, Alaska Airlines, Continental, America West, AeroMexico. Waldorf Astoria Los Cabos Pedregal is pleased to provide airport-resort-airport private transfers, for guests who book at least 48 hours prior to arrival, for both guests arriving at San Jose del Cabo or the private airport located in Cabo San Lucas. Our Personal Concierge Team can assist with arrangements.
Mexico uses 110V electricity, just like the United States and Canada. If you are coming from Europe or Asia, you will need to obtain the proper adapters. What you may need is a three-prong to two-prong adapter.
Yes, via Housekeeping.
Yes, at Almarte Boutique
Only on the beach, we are a non-smoking resort.
Yes, 24 hour service
Yes
Yes- no alcoholic offers
Logoed Beach Bag, Slippers, Shoe shine, Shoe Mitt, Sewing kit, Shower Cap, Antibacterial gel, Pet amenities
Checkin time 3pm / check out time 12pm
Revise case by case
Upon availability
Any time before 11pm
Valid goverment ID for every guest, and credit card (reservation holder)
Yes- Bellman closet
By resort policies a penalty does apply for early departures priory to the original check out date.
Yes- including express service
Yes
By dialing 0 with our Call Center
Wi-fi and IT support
Yes, Wi-Fi is complimentary at Waldorf Astoria Los Cabos Pedregal.
Yes, we have a gym that is fully equipped
Cabo San Lucas and San Jose del Cabo are very safe places. You can walk around with no cause for concern. We always recommend guests use the same common sense they would in any town, but our neighborhoods are very warm, welcoming destinations!
All units have their own safety box
Yes, for your safety, we offer an on-site doctor and pharmaceutical delivery services (fees apply). There are several hospitals located in Cabo San Lucas.
Yes, you can buy them, but you cannot take them back to the U.S. If you are returning to Canada, it is allowed, but be aware of counterfeits.
Yes, customs apply and it might take longer than expected. Concierge can assist
Yes, Pet amenities are available at the resort as well. Policy applies.
You can book with a Travel Agents and OTAs
No
All room reservation required a deposit to guarantee the reservation
House Policy
Yes, the designated deposit
Feb 01st to July 31st 21 day cancellation policy / August 01st to September 30th 14 day cancellation policy / October 01st to December 18th 21 day cancellation policy / December 19th to January 01st 90 day cancellation policy / January 02nd to January 31st 28 day cancellation policy
Visa, Mastercard, American Express
Depending on your reservation details
Yes, up to 11yrs
Due to recent local regulations, the acceptance of US Dollars in cash is now restricted across Mexico. Payments with credit/debit cards remain unaffected. Please provide arrangements to settle your accounts and other expenses with a credit card. We apologize in advance for any inconvenience this may cause our guests.
For security purposes, third-party booking will only be processed via wire transfer and not via credit card. Guests must present their credit card with a valid photo ID upon check-in at the hotel.
Yes- USD only
Cabo San Lucas is typically warm and sunny throughout the year, with an average temperature of 78°F (26°C). Occasional rains can be expected in the stormier months from August to October. Winters are generally cooler and nights can be chilly on the water. Late summer is hot, with daytime temperatures in the high 90’s F (32°C.) and warm nights.
All major hotels and restaurants have purified water for your safety and convenience. Bottled water is available in tourist areas. We do not recommend drinking directly from the tap. Always drink bottled or purified water.
Yes, Rollaway beds with a fee
No
Visit the magical town of todos Santos, tequila tasting, whale watching (seasonal), in property Yoga and fitness classes and many more activities
Swim with the dolphins, wave runners to see the arch, paddel boarding in medano beach, surfing classes
Welcome margarita, welcome tequila bottle, refreshment center, beach bag, daily afternoon and turndown amenities
The nearest swimmer-friendly beach is called “Medano Beach,” located 5 minutes away from the resort by taxi.
Due to strong currents we advise against swimming here. We have a swimmable beach just a short trip away, where you can snorkel in the aquarium of the world!
4 Restaurants, 3 bars, coffee shop. Various food options from Mexican Cuisine, sea food, vegetarian
Ediths, The Office, El Huerto, Tres Gallos, Nicksan
Puerto Paraiso, Bagatelle, Sur Los Cabos, The Glass Factory, Mandala
English / Spanish
Yes, Personal Concierge
SJDWA.Reservations@waldorfastoria.com
International number 844-733-7342
Local number 624-163-4300
Leslie Pearson
National Group Sales Manager
Waldorf Astoria Los Cabos Pedregal
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Leslie.Pearson@waldorfastoria.com
Kid club available daily for children ages 5-12 / for adults we offer tequila and wine tasting, cocktail and cooking classes , and more
Our 2 main pools are next to Don Manuel’s Restaurant and Beach Club Restaurant
